The May issue of Assembly Magazine is out and with it, my lastest column of Leading Lean which you can find inside the back cover, or follow this link. The topic this month is benchmarking, a very commonly used but poorly practiced concept.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.