Materials 5S at a Hotel

As I was walking past a housekeeping storage room at a hotel, I couldn’t help but notice that the storage locations were marked on the shelves (click on the photo for a larger view).

As you can see in the picture, they labeled not only “what” goes where, but “how many”, which is a key point for 5S-ing stock shelves and locations.

One thing they didn’t do is mark boundaries of where those towels are supposed to go (with tape lines, etc.). But still, it’s better than many factories I’ve seen that just mark “what” while ignoring the “how many.” Posted by Picasa


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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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1 Comment on "Materials 5S at a Hotel"

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  1. Tim says:

    In addition to boundary lines, vertical “Quantity Lines”, in red/green placed behind the towel stacks would show qualities without having to count towels.

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