Comments on: Re-Discovering W. Edwards Deming http://www.leanblog.org/2006/03/re-discovering-w-edwards-deming/ Mark Graban's leanblog.org - Lean Healthcare, Lean Thinking, Lean Manufacturing, Toyota Production System Thu, 09 Feb 2012 22:59:58 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Luke Van Dongen http://www.leanblog.org/2006/03/re-discovering-w-edwards-deming/#comment-362 Luke Van Dongen Wed, 08 Mar 2006 21:46:00 +0000 http://leanblog.bigbigdesign.net/2006/03/re-discovering-w-edwards-deming/#comment-362 I pulled my favorite piece of Peter Drucker advice from an article he published in The Harvard Business Review in June 2004.<br/><br/>"Listen first, speak last." I pulled my favorite piece of Peter Drucker advice from an article he published in The Harvard Business Review in June 2004.

“Listen first, speak last.”

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]]> By: Mark Graban http://www.leanblog.org/2006/03/re-discovering-w-edwards-deming/#comment-354 Mark Graban Sat, 04 Mar 2006 21:29:00 +0000 http://leanblog.bigbigdesign.net/2006/03/re-discovering-w-edwards-deming/#comment-354 I thankfully stand corrected. That must mean it's time for me to re-read Out of the Crisis!!<br/><br/>Thanks for the clarification. I thankfully stand corrected. That must mean it’s time for me to re-read Out of the Crisis!!

Thanks for the clarification.

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]]> By: curiouscat http://www.leanblog.org/2006/03/re-discovering-w-edwards-deming/#comment-352 curiouscat Sat, 04 Mar 2006 19:47:00 +0000 http://leanblog.bigbigdesign.net/2006/03/re-discovering-w-edwards-deming/#comment-352 Thanks for you continued interesting blog. I think some might read this post and be confused about what Deming thought about sampling and inspection.<br/><br/>Deming point 3 is "Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place." (Out of the Crisis, 1982). I think Toyota's improvement of the system to build quality into the product is exactly what Deming had it mind.<br/><br/>Deming believed in improving the process, and doing so using process measures (which often may involve sampling) to guide improvement efforts. He did not believe in using inspection to select out the bad products, which is what inspection largely was before Deming.<br/><br/>He also talked about inspection of incoming material from suppliers - see Chapter 15 of Out of the Crisis.<br/><br/>He also did a great deal of work with sampling to improve population estimates for the US Census Bureau and others as well as on surveys and the sampling involved in surveys. Thanks for you continued interesting blog. I think some might read this post and be confused about what Deming thought about sampling and inspection.

Deming point 3 is “Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.” (Out of the Crisis, 1982). I think Toyota’s improvement of the system to build quality into the product is exactly what Deming had it mind.

Deming believed in improving the process, and doing so using process measures (which often may involve sampling) to guide improvement efforts. He did not believe in using inspection to select out the bad products, which is what inspection largely was before Deming.

He also talked about inspection of incoming material from suppliers – see Chapter 15 of Out of the Crisis.

He also did a great deal of work with sampling to improve population estimates for the US Census Bureau and others as well as on surveys and the sampling involved in surveys.

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