By October 12, 2005 0 Comments Read More →

Supermarket Supply Issues

No, I don’t buy baby food, but happened to stumble down this aisle at the local grocery store. This picture reminds me of Taiichi Ohno being inspired by the ready availability of goods at an American supermarket and that being the basis of pull systems. In this case, Kroger is squarely blaming Gerbers for a short supply (the shelves looked pretty full to me). I wonder if that was an excuse or reality?

In their new book, Lean Solutions, Womack and Jones claim that the “typical level of service… for individual items on the shelves in the right place is about 92 percent.” This means, for a typical shopping trip of 40 items, you are only 4% likely that all 40 goods will be available and you go home less than satisfied. Is that really true? Shouldn’t we expect to see more signs like this? What are your experiences, at the supermarket and the factory?

Please check out my main blog page at

The RSS feed content you are reading is copyrighted by the author, Mark Graban.

, , , on the author’s copyright.

Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to be notified about posts via email. Learn more about Mark Graban’s speaking, writing, and consulting.

Related Posts Plugin for WordPress, Blogger...

Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

Posted in: Blog

Post a Comment