Comments on: NUMMI Tour Tale #3: The Power of Why http://www.leanblog.org/2005/10/nummi-tour-tale-3-power-of-why/ Mark Graban's leanblog.org - Lean Healthcare, Lean Thinking, Lean Manufacturing, Toyota Production System Thu, 09 Feb 2012 22:59:58 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Signs are not Error Proofing — Lean Blog http://www.leanblog.org/2005/10/nummi-tour-tale-3-power-of-why/#comment-22750 Signs are not Error Proofing — Lean Blog Thu, 28 Jul 2011 00:34:56 +0000 http://leanblog.bigbigdesign.net/2005/10/nummi-tour-tale-3-the-power-of-why/#comment-22750 [...] “Why” you shouldn’t put cups up there. As I’ve blogged about before, a key point of the Toyota Production System is the power of EXPLAINING “why” to people, not just asking “why?” This point is often overlooked or not talked about. [...] [...] “Why” you shouldn’t put cups up there. As I’ve blogged about before, a key point of the Toyota Production System is the power of EXPLAINING “why” to people, not just asking “why?” This point is often overlooked or not talked about. [...]

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]]> By: The Power of Explaining Why – A Funny Example — Lean Blog http://www.leanblog.org/2005/10/nummi-tour-tale-3-power-of-why/#comment-22749 The Power of Explaining Why – A Funny Example — Lean Blog Thu, 28 Jul 2011 00:34:38 +0000 http://leanblog.bigbigdesign.net/2005/10/nummi-tour-tale-3-the-power-of-why/#comment-22749 [...] must “explain why” to employees if they give a directive order. I saw this when I visited the NUMMI plant and wrote about how they treated employees like adults by explaining why certain defective parts shouldn’t be [...] [...] must “explain why” to employees if they give a directive order. I saw this when I visited the NUMMI plant and wrote about how they treated employees like adults by explaining why certain defective parts shouldn’t be [...]

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]]> By: Bad Lean/5S Hits the UK Media — Lean Blog http://www.leanblog.org/2005/10/nummi-tour-tale-3-power-of-why/#comment-22682 Bad Lean/5S Hits the UK Media — Lean Blog Wed, 27 Jul 2011 23:34:51 +0000 http://leanblog.bigbigdesign.net/2005/10/nummi-tour-tale-3-the-power-of-why/#comment-22682 [...] If the consultants asked each accountant where they wanted their items, that might have been one positive sign — showing the slightest bit of respect for people in that sense, perhaps. So why did employees find it degrading? Probably because the consultants didn’t explain “why”, as Toyota would tend to do. [...] [...] If the consultants asked each accountant where they wanted their items, that might have been one positive sign — showing the slightest bit of respect for people in that sense, perhaps. So why did employees find it degrading? Probably because the consultants didn’t explain “why”, as Toyota would tend to do. [...]

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]]> By: Looking Ahead to a Toyota Tour by Looking Back — Lean Blog http://www.leanblog.org/2005/10/nummi-tour-tale-3-power-of-why/#comment-12691 Looking Ahead to a Toyota Tour by Looking Back — Lean Blog Mon, 13 Sep 2010 17:39:09 +0000 http://leanblog.bigbigdesign.net/2005/10/nummi-tour-tale-3-the-power-of-why/#comment-12691 [...] NUMMI Tour Tale #3: The Power of Why [...] [...] NUMMI Tour Tale #3: The Power of Why [...]

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]]> By: Life Without Tap Water in Boston – New Standardized Work — Lean Blog http://www.leanblog.org/2005/10/nummi-tour-tale-3-power-of-why/#comment-9702 Life Without Tap Water in Boston – New Standardized Work — Lean Blog Sun, 02 May 2010 14:55:47 +0000 http://leanblog.bigbigdesign.net/2005/10/nummi-tour-tale-3-the-power-of-why/#comment-9702 [...] the order. I wrote about a similar theme a few years ago after I toured the NUMMI plant (“NUMMI Tour Tale #3: The Power of Why“). So, my challenge is to explain “why” as much as possible. Not just asking why, but [...] [...] the order. I wrote about a similar theme a few years ago after I toured the NUMMI plant (“NUMMI Tour Tale #3: The Power of Why“). So, my challenge is to explain “why” as much as possible. Not just asking why, but [...]

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