In Times Of Adversity, Don’t Abandon Basics

IndustryWeek : Continuous Improvement

This is a new recurring column from Industry Week. The author makes the pitch that companies shouldn’t “forget about” continuous improvement in the face of today’s other manufacturing issues (competition from China, Chinese currency issues, etc.).

It’s one thing to “remember” continuous improvement, but it’s also important, I think, to create a culture and environment where people feel inspired and free to make improvements. This requires leadership, elimination of fear, and a genuine respect for people throughout the organization. Remembering Toyota’s or Ohno’s tools won’t get you anywhere if you don’t have the management structure to truly support such activities.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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