The Curious Cat blog found a Business Week article with quotes from Toyota’s CEO.
As they pointed out, how true this quote is:
“Management has to visit the shop floor and gain first-hand experience of what’s taking place. We need to look at the manufacturing processes, listen to voices, and clearly recognize problems.”
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology, focused on improving quality and patient safety, improving access, reducing costs, and fully engaging healthcare professionals. He is also the Chief Improvement Officer for KaiNexus.



















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