Waste watchers learning the lean routine in clinical laboratories

College of American Pathologists:

It’s much more fun to think about what could be (lean healthcare) than what was (GM’s dominance in the auto industry). The early stages of a lean laboratory sound very much like the early lean stages at our factory, although we don’t always use video tape for standard work analysis.

“At the outset, management observed that the equipment layout did not allow for a smooth workflow and that testing was batched in many islands of work, Panning said.

The Lean team videotaped workers to document their processes, walking patterns, and workflow, capturing the details of every task.”

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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