From Industry Week’s editor:
“Lean management is not an option. Lean not only will help companies survive the immediate threat of brutal price competition, in its most advanced implementation, lean also will push companies to focus relentlessly on the key to their success: their customers. While a few holdouts rightfully claim that lean processes alone won’t ensure success, they should remember the corollary that is just as true: You’re unlikely to succeed in the U.S. without lean processes.”
To elaborate a bit, it seems that the only way to be successful in the U.S. is to use lean to get costs down (competing vs. overseas labor) and to be more responsive to customers (shorter lead times than China). And let’s not forget quality…. lean is the most consistent way to delivery safety, quality, delivery performance, and cost, all of those.
Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to receive posts via email.
Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.