Park Nicollet: National Leader in Applying ‘Lean Production’ to Health Care

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Another interesting example of “lean health care”. I’ve had a chance to take a tour with the lean process improvement team at Osborn Medical Center here in Scottsdale, AZ. It’s amazing to see lean and Toyota concepts applied outside of manufacturing, especially where it can have such a positive impact on people’s lives (reducing medical errors and shortening ER visit lengths).

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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